Trust in the Enterprise starts with transparency.

Our brand is built upon Trust, and our customers count on us to uphold that promise. This page provides an overview of all the ways we ensure that enterprise companies can rest assured that the Annex Cloud Platform will be able to meet and exceed all key requirements to be able to scale within your architecture.

Privacy & Compliance

Privacy

Annex Cloud was architected with Privacy by Design with built-in support for key privacy Initiatives like GDPR and CCPA

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Compliance

Compliance

Annex Cloud leads Loyalty Management Providers with a robust compliance initiative with SOC 2 Type 2 for all 5 key principles as well as ISO 27001 certifications

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security

Security

Annex Cloud maintains rigorous security measures at organizational, architectural, application and operational levels to ensure that our customers data, applications, and infrastructure remain safe.

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Advanced High Availability Architecture

Global High Availability Architecture

Annex Cloud maintains a global high availability architecture and infrastructure in the cloud across multiple hyperscalers, regions and zones.

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system-health

System Health and Status

Annex Cloud publishes a status page to allow its customers to stay updated with the status of all systems and products across all regions in North America, EMEA and Asia Pacific

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SLA and Support

SLA and Support

Annex Cloud Platform is backed by a 24/7/365 support policy for its enterprise customer with an extremely strong SLA.

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Integrations

Integrations

Annex Cloud creates and maintains turn-key integrations with enterprise cloud platforms and services to ensure faster go to market and easier data sharing.

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Robust Open API

Robust Open API

Annex Cloud Platform can be extended and integrated to through a robust, well documented and scalable Open API". Link the Read More to the new API landing page.

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Product-Assortment

Product Assortment

The Platform provides the ability to pick from a modularized set of products and services to create a customizable solution for you.

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Audit-Logs

Audit Logs

The Platform provides administrators detailed audit logs for key activities and changes on the system by its users.

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Role Based Access Control

Role Based Access Control

Annex Cloud has the ability to control user permissions via Role Based Access Controls.

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Single-Sign-On

Single Sign On

Annex Cloud supports a variety of different login options: standard user-based, SAML or Azure login.

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