CAPABILITIES REPORTING

Actionable reports,
not just dashboards

Gain insights to help you optimize your program — including enrollment, membership, engagement and financial impact — and push that data anywhere your business already works.

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Loyalty reporting

Share loyalty data across your tech stack — in real time

Reporting doesn’t end in our platform. Sync member, transaction and engagement data with the systems you already run — and fire real-time webhooks the moment a member enrolls, earns, redeems or changes tier, so your ESP, CDP and service desk act on loyalty events in seconds, not overnight.

ENTERPRISE INTEGRATIONS TAP ONE
INGEST
API & BATCH
PROGRAM & MEMBER MANAGEMENT
Annex Cloud loyalty engine
Loyalty Engine & Member Data
EVENTS / MIN
WEBHOOK
PUSH <1 SEC
REAL-TIME WEBHOOKS
Signed payloads, automatic retries and a delivery log for every event.

Reporting that drives real program decisions

Loyalty data is only valuable if it changes what you do next. Set the filters below — every chart on this page recalculates live, exactly like the platform.

RANGE
AUDIENCE
ROWS ·
POINTS & REDEMPTIONS
REPORTING

Program performance snapshots

Know where your program stands the moment you log in. Enrollment, active membership, and engagement — in one view, always current.

PROGRAM ROI VS. NON-MEMBERS
return on
program spend
DASHBOARDS

Dashboards built to prove value

Loyalty programs get funded when leadership can see the return. These dashboards translate member activity into the revenue and retention numbers your executives ask for.

REPORT BUILDER PICK DIMENSIONS
MEMBERS
SELF-SERVICE

Self-service reporting

The question you have today shouldn’t wait for next week’s data pull. Build, filter, and export the report yourself — no ticket required.

JOURNEY FUNNEL
BEHAVIOR ANALYSIS

Find your next re-engagement win

Every drop-off in the member journey is a signal. Funnel and behavior analysis show you exactly where members disengage — and who’s most worth winning back.

PURCHASE BEHAVIOR
PURCHASE INSIGHTS

Purchase frequency & order value

Loyalty should change buying behavior, not just track it. Toggle the cohort to see the direct line from program engagement to how often members buy and how much they spend.

higher annual spend among members who redeem points
QUARTILEINCREMENTAL
CUSTOMER SUCCESS

A team behind the data

Reports are a starting point, not the destination. Your customer success team reviews the data with you and turns it into a short list of what to try next.

Easily monitor key KPIs for your loyalty program’s performance

Tap any KPI in a list to pin it to that report’s live banner.

See what your loyalty data is trying to tell you

Walk through a live reporting environment with our team, using scenarios from your own program.

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