All the capabilities you need
Deliver end-to-end rewarding experiences. Select from the capabilities below to learn more.
Reward customers for social media engagement
Today’s consumers count on social media to share their brand experiences.
Customers that interact as well as transact with your brand spend 250% more. Keep them engaged on social media between purchases.
Recognize and reward customers for following, sharing and commenting about your brand on social media.
Tie revenue based KPIs to your social media campaigns and understand which types of engagement impact conversion the most.
Boost survey participation with incentivizes
Keep a pulse on your most valuable customers and enhance touchpoints with zero-party data.
Create fun experiences
Enhance progressive profiling with member feedback mechanisms that are interesting, not invasive.
Gamify your loyalty members’ experiences with fully responsive surveys that incorporate interactivity, imagery and progression indicators.
Motivate, recognize and reward your loyalty members for engaging, responding and participating—and boost response by 12% or more.
Promote your loyalty program easily and securely
Share your program’s value and make it easy to join and manage.
BTurnkey solution—no site setup or hosting required. Simply start with predefined templates and add your branding.
Manage entire journey
Members can easily register and manage their loyalty experience across their entire relationship with your brand.
Engage everyone in your distribution chain independently from your website. Build loyalty with sales reps, consultants, installers, retailers and more.
Build brand trust and boost conversions
Reward your customers for sharing their opinions about your products or services.
Incentivize, collect and display customer reviews about your products and services.
Make it frictionless
Make it easy for customers to submit and read reviews no matter where or how they research and shop—in store, online, via mobile app, email, SMS and more.
Tailor review forms to your products and categories—from basic text boxes to specific questions, such as fit, size and durability.
Incentivize loyalty program members to submit receipt scans and images from retail purchases to receive rewards and collect valuable data.
Loyalty program members can scan and upload receipts from their mobile devices and upload through your loyalty dashboard, in your brand’s app or through email.
Designate virtually any reward for scanning receipts to incentivize scanning every receipt
Fast, accurate capture
Deep receipt data is available within seconds with fraud protection and your ability to moderate the submission
Know your members with progressive profiling
Continually collect customer values, preferences and other relevant attributes.
Gather valuable information based on the member ID, including their earnings, redemption, activities and status.
Capture key behavioral data, including online, in-store and in-app transactions, as well as social engagement.
Create and collect attributes you define to suit your business and members using our built-in survey module.
Leverage sophisticated segmentation
Analyze and act on customer data to improve experiences and profitability.
Analyze member and behavioral data to identify your best, biggest, new and at-risk customers. Apply rules to key segments to build engagement and deliver value.
Technology integrations make analyzing and acting on data quick and easy. Leverage your member segment data across your organization.
Fast, flexible action
Replace generic emails and discounts with member-specific experiences. Surprise and delight your best customers at key moments. Engage those at risk of churning.
Simplify omnichannel promotions
Quickly and easily configure, manage, associate and distribute rewards.
Configure, generate, store, distribute and redeem reward codes and code groups. Comprehensive rules and admin access allow for flexible redemption rules.
Offer and redeem discount codes, virtual and physical gift cards, store credits and merchandise.
Integrations across your tech stack and RESTful APIs let you create, store, distribute and redeem rewards. Easily import and export gift codes in bulk.
Easily build your best program
Combine functionality from a range of program types and features to create unique experiences.
Transactional and behavioral
Leverage Earn–Redeem fundamentals with points and tiers for purchases and engagement across any channel.
Personalization and gamification of your loyalty tactics touch your members in meaningful ways. Recognize them as the valuable individuals they are.
Paid and hybrid
Leverage the trend in subscription programs as a standalone strategy or add into an unpaid program for VIP benefits.
Build excitement, engagement, loyalty and brand awareness.
Elevate your loyalty strategy and customer engagement in ways that drive desired behavior exponentially without adding discounts and costs.
Feature multiple leaderboards on your site to show customer performance based on purchase behavior or earned or redeemed points.
Ask customers to complete a series of actions in exchange for badges, bonus points or even a reward.
Give members rewards they value
Deliver rewards globally that are personal and local to engage and motivate individual members.
Delight members with your products or with top brand name electronics, sporting goods, home goods and more.
Discounts and cards
Give discount codes and store credits or choose cards from more than 350 of your favorite brands in both physical and virtual forms.
Go beyond discounts with experiences such as exclusive access or event, convenience, community, education and more.
Effectively manage performance
Optimize your program—including enrollment, membership, engagement and financial impact.
Get the full picture of the state of your program performance from financial, member, and loyalty currency perspectives.
Actions & rewards
Monitor member engagement within the program and across our modules, like Refer a Friend and Surveys.
Push full loyalty data into your data lake, or directly into your CRM, ERP and other key technologies.
Refer a Friend
Gain new customers with low costs and high CLV
Your members are your best customers, and they only need a little nudge to tell others about your brand, especially when you make it easy and rewarding
Make sharing easy
Our extensive integrations connect your referral tactics to your tech stack, including website, POS and email systems
New members buy
Referred customers have a 25% higher CLV.
Get all modules—no nickel and diming
Access a full set of next-gen capabilities—including all new additions, so you always have the latest capabilities.
Capture zero- and first-party data
Engage customers and gather data with consent to deliver personalized, relevant experiences inside and outside of loyalty.
Get the insights you need
All capabilities include program and member analytics in our built-in dashboard, or export to your favorite BI tools.
Annex Cloud delivers real business results