Role-based access control 

Role-based access control

Role-based access control (RBAC) limits access to data stored in the cloud based on the roles of particular users within a company. RBAC provides employees with access rights only to the information they need to do their jobs and prevents them from accessing information that doesn’t pertain to them. An employee’s role in an organization determines the permissions that an individual is granted and ensures that lower-level employees can’t access sensitive information or perform high-level tasks. In the role-based access control data model, roles are based on several factors, including authorization responsibility and job competency. As such, companies can designate whether a user is an end user, an administrator, or a specialist user. In addition, access to SaaS software can be limited to specific tasks, such as the ability to view, create, or modify data.

There are a number of benefits to using RBAC to restrict unnecessary access based on people’s roles within an organization, including:

  • Improving operational efficiency
  • Enhancing compliance
  • Giving administrators increased visibility
  • Decreasing the risk of breaches and data leakage

Level 1

Complete downtime or significant impact to customer’s use of Annex Cloud technology. Acknowledgement time: 1 hour Resolution time: 24 hours

Level 2

Impact to customer’s use of Annex Cloud technology but a workaround is available. Acknowledgment time: 1 business day Resolution time: 5 business days

Level 3

Minor problem or change request. Acknowledgement time: 2 business days Resolution time: As agreed with customer

Ready to get started?

Request a demo