Audit log

Audit log

Audit log

The audit log shows various changes in your Annex Cloud account. It saves a record of these changes in our system.

Login history

  • User logged in outside of business hours
  • Two or more users log in from the same system 
  • Same user logging in from multiple systems
  • Unsuccessful logins
  • Unsuccessful login multiple times
  • User Account or Group is created
  • User Account is renamed, disabled or enabled
  • A password is set or changed

Admin configuration

  • Adding a new Site Admin
  • Changes in the Admin settings for the customer profile
  • Adding a new module for the customer
  • Enabling / Disabling a feature/module for a customer
  • Change of Admin password and login credentials
  • Providing new roles to users
  • Changes in the Admin email and contact details
  • Changes in the Admin access rights


  • Call to action modifications
  • Changes to presentation layer UI updates
  • Template modifications
  • Moderation changes


  • Creation of new campaigns, segments, actions, tiers or rewards
  • Changes to existing campaigns, segments, actions, tiers or rewards 
  • Modifications to advanced configuration—such as purchase, block list, email settings, etc.
  • Integration configuration changes

Data changes

  • Report requests
  • Report downloads/exports
  • Modifications to advance configuration—such as purchase, block list, email settings
  • User data modification related to points, tiers and any other related data

Log exports

Users can transfer the log files to an SFTP server. A console to configure the SFTP server can be created to successfully transfer the files to the server. Data can be transferred batch-wise or continuous.

  • Export to JSON format 
  • Users can pass the predefined parameters to get the JSON response
  • Data can be filtered by users, date range, action, etc. 
  • Export to PDF—option to send a password-protected PDF
  • Export to CSV

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