Technology Partnerships and Integrations

SAP Commerce Cloud

Annex Cloud has a certified integration with SAP Commerce Cloud with several customers using it. The integration includes the ability to display loyalty dashboards and data across the ecommerce journey on product, category and confirmation pages, as well as the right loyalty messaging throughout the buying process.

Salesforce Commerce Cloud

Annex Cloud is a certifed partner of Salesforce Commerce Cloud with many customers using it. Our certified integration cartridge offers the ability to display loyalty dashboards and data across the ecommerce journey on product, category and confirmation pages, as well as the right loyalty messaging throughout the customer journey on the website.

Optimizely

Annex Cloud has a certified integration with the Optimizely commerce platform. A number of our customers are using the certifed connector. The connector provides seamless integration between the platforms which displays the loyalty dashboard and information throughout the customer journey—from product and category pages through checkout confirmation pages.

Shopify Plus

Annex Cloud is one of the few Shopify Plus Certified App Partners with a native extension and several customers using it. The integration includes the ability to display loyalty dashboards and data across the ecommerce journey on product, category and confirmation pages, as well as the right loyalty messaging throughout the buying process.

Magento

Annex Cloud is a certified partner of Magento platform. The certified loyalty extensions are being used by several customers and provide a seamless exchange of loyalty data between the platforms. The extensions have the ability to display the loyalty dashboard and data across the user journey on the ecommerce site.

BigCommerce

Annex Cloud has point-to-point integration with BigCommerce. Several customers are using this direct integration for their ecommerce sites. The integration provides an integrated dashboard with real-time loyalty information from Annex Cloud. The integration also displays loyalty data to customers on the product, category and checkout pages.

NetSuite SCA

Annex Cloud is a Certified App Partner of NetSuite SCA which has a custom-built native extension for seamless integration. Annex Cloud's customers are using this native extension. The integration includes the ability to display loyalty dashboards and data across the ecommerce journey on product, category and confirmation pages, as well as the right loyalty messaging throughout the buying process.

Workarea

Annex Cloud has direct end-to-end integration with Workarea. Our customers are leveraging this direct integration to offer a loyalty program to their end customers. This includes the ability to display loyalty dashboards and data across the ecommerce journey on product, category and confirmation pages, as well as the right loyalty messaging throughout the buying process.

Spryker

Annex Cloud is one of Spryker's Certified Partner with a native extension. The integration includes the ability to display loyalty dashboards and data across the ecommerce journey on product, category and confirmation pages, as well as the right loyalty messaging throughout the buying process.

Oracle Commerce Cloud

Annex Cloud offers a secure, seamless integration with Oracle Commerce Cloud and our Loyalty Experience Platform using a custom-built extension. This extension provides organizations the ability to offer customized journeys by displaying the loyalty dashboard and information throughout the customer journey on the ecommerce platform.

Miva

Annex Cloud is a certified partner with Miva, providing customer loyalty programs using a seamless point-to-point integration. The integration provides customer loyalty journeys for both B2C and B2B platforms, which includes displaying the loyalty dashboard and information throughout the customer journey on the ecommerce site.

Maropost

Annex Cloud's integration with Maropost's Commerce Cloud includes the ability to display loyalty dashboards and data across the ecommerce journey on product, category, and confirmation pages as well as the right loyalty messaging throughout the buying process.

Intershop

Annex Cloud’s integration with Intershop’s Commerce Cloud includes the ability to display and leverage loyalty data across the buyer’s journey on product, category, and confirmation pages, as well as send the right loyalty messaging throughout the buying process.

commercetools

Annex Cloud’s integration with commercetool’s Commerce Platform includes the ability to display and leverage loyalty data across the buyer’s journey on product, category, and confirmation pages, as well as send the right loyalty messaging throughout the buying process.

VTEX

Annex Cloud’s integration with the VTEX Commerce Platform includes the ability to display and leverage loyalty data across the buyer’s journey on product, category, and confirmation pages—whether it’s DTC, B2B, or Marketplace ecommerce. It also enables sending the right loyalty messaging throughout the buying process.

Elastic Path

Annex Cloud’s integration with Elastic Path’s Commerce Cloud includes the ability to display and leverage loyalty data across the buyer’s journey on product, category, and confirmation pages, as well as send the right loyalty messaging throughout the buying process.

Salesforce Marketing Cloud

Annex Cloud provides a point-to-point integration with Salesforce Marketing Cloud. Most of our customers are using the direct integration, which includes the ability to send customer loyalty attributes to the Salesforce Marketing Cloud in real time and display the loyalty data in the Marketing Cloud data extension.

Listrak

Annex Cloud has a direct integration with Listrak. Several Annex Cloud customers are leveraging this integration to push the loyalty attribute data from Annex Cloud to Listrak. This end-customer loyalty data can be used to create personalized marketing campaigns.

Klaviyo

Annex Cloud provides point-to-point integration with Klaviyo. Many of our customers are using this direct integration. The integration provides the ability to push loyalty data to Klaviyo and display the end-customer loyalty information in Klaviyo.

Marketo

Annex Cloud provides direct integration with Marketo. Several of our customers are using this direct integration to send loyalty information to Marketo in real time, which can be used to create customized campaigns.

Microsoft Dynamics 365 Marketing

Annex Cloud provides a seamless integration with the Microsoft Dynamics 365 Marketing Platform via a custom connector. The integration has the ability to send loyalty attributes and interactions, and sync segment data between Annex Cloud's Loyalty Experience Platform and Microsoft's Marketing Cloud.

HubSpot

Annex Cloud provides direct integration with HubSpot. The integration seamlessly pushes customer loyalty data to HubSpot in real time, which can be used to create customized campaigns.

ReSci

Annex Cloud provides point-to-point integration with ReSci. Many of our customers are using it to send loyalty data to ReSci, which customers leverage for better brand engagement.

Constant Contact

Annex Cloud offers a point-to-point integration with Constant Contact through secure APIs. The integation provides the ability to send end-customer loyalty data and interactions from Annex Cloud's Loyalty Experience Platform to Constant Contact.

Emma

Annex Cloud is a certified partner of Emma with direct integration using a secure extension. This is used by many customers to send customer loyalty data, interactions and engagement to Emma in real time.

Sailthru

Annex Cloud has direct API key-based integration with Sailthru. The integration enables clients to send end-customer loyalty data to Sailthru in real time. The loyalty data can be used to create customized campaigns.

Bronto

Annex Cloud provides a direct API-based integration with Bronto. Many of our customers are leveraging this integration to send customer loyalty information to Bronto. Annex Cloud also provides an embedded marketing automation solution called 'Social Bridge' for Bronto, which helps create audiences and collect leads from Facebook.

SAP Marketing Cloud

Annex Cloud is a certified partner of SAP Marketing Cloud. This certified loyalty extension is used by several customers to send customer loyalty data and interactions to the Marketing Cloud. The extention can also export the target group from Marketing Cloud to Annex Cloud.

Cordial

Annex Cloud provides a direct integration with Cordial. Many of our customers use this integration to send customer loyalty data to Cordial in real time, which can be used to create customized campaigns.

Infobip

Annex Cloud provides point-to-point integration with Infobip. The integration offers seamless transfer of loyalty member data for building deeper customer relationships through a loyalty program.

Acoustic

Annex Cloud offers a point-to-point direct integration with Acoustic, which several of our customers are using. The integration provides the ability to send customer loyalty data to Acoustic, making it easy to create customized marketing campaigns.

Attentive

Annex Cloud provides end-to-end integration with Attentive. The integration provides the ability to send customer loyalty data to Attentive and boost engagement using the customers' loyalty interactions.

Twilio

Annex Cloud provides point-to-point direct integration with Twilio. The integration enables organizations to customize and personalize the loyalty member journey using customer loyalty data sent to Twilio from Annex Cloud.

Emarsys

Annex Cloud has direct integration with Emarsys. Several of our customers use it to send customer loyalty and referral data to Emarsys, which can be used to create customized campaigns.

Zembula

Annex Cloud's integration with Zembula enables organizations to personalize email communications at the time of open, including loyalty member details, using data sent from Annex Cloud to Zembula.

Maropost

Annex Cloud provides integration with Maropost's Marketing Cloud includes the ability to send loyalty information in real time which can be used to create customized campaigns.

Responsys

The Annex Cloud Responsys integration enables Annex Cloud customers to seamlessly push loyalty data to the Responsys platform, which can be used to create customized campaigns and boost engagement.

Bluecore

Annex Cloud has an integration with Bluecore that pushes loyalty data from Annex Cloud to Bluecore. This enables brands to display the end-customer data in Bluecore and create personalized marketing campaigns.

Salesforce CRM

Annex Cloud has point-to-point integration with Salesforce CRM using a custom-built Salesforce lightning app for loyalty. This is being used by many of our customers. The app synchronizes data in real time, displays customer loyalty membership details, activities and interactions, and provides the ability to manage customer loyalty points from Salesforce.

SAP Customer Data Cloud and SCPI

Annex Cloud and SAP Customer Data Cloud has an API-based point-to-point direct integration. Many of our customers leverage this integration to sync loyalty data. This integration enables Annex Cloud to receive customer account activity detail and push loyalty information to the Customer Data Cloud in real time. Using SCPI, Annex Cloud can accelerate integrations with SAP systems using more than 2,000 pre-built flows and connectors, enabling enterprises to go to market faster.

Microsoft Dynamics Sales Cloud

Annex Cloud and Microsoft Dynamics Sales Cloud have a point-to-point integration using a custom connector built by Annex Cloud. This connector provides the ability to send end-customer data into Sales Cloud and Microsoft Insights to display the information in an integrated loyalty dashboard.

NetSuite

Annex Cloud is a certified partner of NetSuite, with a standard set of API bundles that integrate with NetSuite bi-directionally. Several of our customers are using this. The integration enables the loyalty engine to receive the customer's activity details in real time from NetSuite and send customer loyalty information back to NetSuite. It also displays complete customer loyalty information and provides the ability to credit/debit points from the customer's account.

Qualtrics

Annex Cloud is a certified partner of Qualtics with an API-based direct integration.This integration is used by many of our customers, which enables them to award loyalty points to end users. Organizations can leverage this integration to increase survey participation and improve survey data accuracy by incorporating loyalty rewards.

Tealium

Annex Cloud and Tealium have an API-based direct point-to-point integration. This integration provides real-time data exchange between the platforms, specifically account activity to Annex Cloud and loyalty data to Tealium. This enables organizations to maintain a rich customer profile in Tealium. Additionally, businesses can leverage the CDP's insights on customer behaviors and preferences to further personalize their loyalty program.

mParticle

Annex Cloud and mParticle have an API-based direct integration. A number of customers are using this integration. This integration provides the ability to receive customer loyalty data, as well as Ratings and Reviews data, real time in mParticle. It also enables companies to ensure data quality, enforce governance and drive better interactions.

SAP Sales Cloud

Annex Cloud and SAP Sales Cloud have a point-to-point direct integration. This integration exhanges data in real time between the platforms. It sends loyalty data into Sales Cloud and displays loyalty membership details, activity and rewards. It also provides the ability to credit/debit points from the customer's account.

Bloomreach

Annex Cloud and Bloomreach have an API-based direct point-to-point integration. This provides real-time data exchange between the two, specifically account activity to Annex Cloud and loyalty data to Bloomreach’s Digital Experience platform. This enables organizations to maintain a rich customer profile in Bloomreach. Additionally, businesses can leverage the CDP’s customer behavior and preferences insights to further personalize their loyalty program.

Mulesoft

Annex Cloud integrates to the Mulesoft Anypoint Platform to create seamless integrations using hundreds of pre-built cloud connectors. Mulesoft provides built-in support for testing, fault protections and failover, and marketplace support.

Ometria

The Annex Cloud and Ometria integration provides data exchange between the platforms. Specifically account activity to Annex Cloud and loyalty data to Ometria. This enables organizations to have a richer customer profile, as well as leverage important insights on customer behaviors and preferences to improve personalization and relevancy.

Zoho

Annex Cloud has an extension-based integration with Zoho CRM. This enables data exchange between the two, specifically account activity to Annex Cloud and loyalty data to Zoho CRM. This enables organizations to maintain a rich customer profile in Zoho, leverage customer behavior and preferences to personalize interactions, and manage customer loyalty points from Zoho.

Redpoint Global

Annex Cloud integrates unique loyalty data into Redpoint’s unified customer profiles, enabling companies to personalize experiences across every customer-facing touchpoint and elevate their digital marketing strategy.

NetSuite SCIS

Annex Cloud is a certified partner of NetSuite, providing the best integration solutions for customer loyalty programs at point of sale. Many of our customers are using it. The integration offers real-time display of customer loyalty data during the POS transactions. It also enables customer representatives to manage customer rewards via POS.

Heartland Retail

Annex Cloud is a certified partner of Heartland Retail, with several customers using our integration. The integration displays customer loyalty data and program activities, and enables customer representatives to manage rewards through the POS to provide a better user experience.

Worldpay

Annex Cloud provides a secure, real-time, omnichannel integration using card-linked loyalty. This makes it easy for customers to pay and get rewards with every POS, wallet and ecommerce transaction.

Adyen

Annex Cloud and Adyen have a card-linked API-based loyalty integration, which makes loyalty easy and seamless for end customers. Customers can use their payment cards to earn and redeem loyalty rewards on various commerce platforms.

Toast

Annex Cloud provides API-based point-to-point Integration with Toast POS, which several of our customers are using. It offers customers real-time data synchronization, displays customer loyalty data and activities, and enables customer representatives to manage rewards during POS transactions.

Shopify

Annex Cloud is a certifed partner of Shopify with a point-to-point direct integration with Shopify POS. This integration is used by many of our customers. It displays customer loyalty data and activities real time during POS transactions.

IT Retail

Annex Cloud provides point-to-point direct integration with IT Retail POS, which a number of our customers are using. The integration offers real-time display of customer loyalty data and the ability to manage rewards during POS transactions.

SuiteRetail

Annex Cloud provides an end-to-end secure integration with SuiteRetail POS. This integration enables customer representatives to view complete customer loyalty data and manage rewards all from the POS loyalty dashboard.

Zendesk

Annex Cloud and Zendesk have a point-to-point direct integration, which many of our customers are using. This integration transfers loyalty information to Zendesk in real time and enables support agents to have a holistic view of customer accounts in the loyalty dashboard. The dashboard displays loyalty membership details and activities. It also provides the ability to credit/debit points from customer accounts, enabling support agent to provide better service.

SAP Service Cloud

Annex Cloud is a certified partner of SAP with a direct point-to-point integration. This integration transfers customer loyalty information to Service Cloud, and displays membership and activity details. Support agents can perform loyalty actions in the user profile, and furnish loyalty information when requested, delivering a better service experience.

Salesforce Service Cloud

Annex Cloud and Salesforce Service Cloud have a direct integration using a Salesforce lightning app. This app transfers loyalty information to Service Cloud in real time, which enables support agents to have a holistic view of the customer's loyalty information—including membership details, activity and rewards. It also allow them to manage customer loyalty points.

Microsoft Dynamics Service Cloud

Annex Cloud and Microsoft Service Cloud have a point-to-point direct integration via a custom-built connector. This connector provides secure, real-time transfer of loyalty data to Service Cloud. It provides the ability to display complete loyalty membership details, activities and rewards information. It also provides the ability to credit/debit points from the customer's account. This enables support agents to deliver a better customer experience.

Gorgias

Annex Cloud and Gorgias are integrated to enable organizations to transfer loyalty information to Gorgias in real time. This gives support agents a holistic customer view. The dashboard displays loyalty membership details and activities, and provides the ability to manage points, enabling agents to provide better service.

Google

Annex Cloud is an official partner of Google. Annex Cloud's syndication empowers brands to promote products on Google shopping pages using an authenticated file-based data transfer system. Listings on Google shopping pages mean direct marketing on Google's search engine, driving more traffic to your website.

Bazaarvoice

Annex Cloud's API-based integration with Bazaarvoice allows companies to leverage loyalty data and members to amplify their customer engagement strategies, including Ratings & Reviews, Q&A, visual and social content, and more.

Facebook

Annex Cloud's official application provides direct integration with Facebook. Organizations can leverage this integration to retarget customers on social media and boost marketing effectiveness.

Instagram

Instagram allows users to edit and upload photos and short videos through a mobile app.

Twitter

Twitter is a 'microblogging' system that allows you to send and receive short posts called tweets.

Pinterest

Pinterest is a visual discovery engine for finding ideas like recipes, home and style inspiration, and more.

WhatsApp

WhatsApp is a popular messaging app with end-to-end encrypted instant messaging that can be used on various platforms, including Android, iPhone and Windows smartphones, and Mac or Windows PCs.

Amazon

Amazon Provides an online retail service, manufacturer of e-book readers, and Web services, provider.

PayPal

PayPal is an online payment platform that offers individuals and businesses low-cost services.

LinkedIn

LinkedIn is a social network that focuses on professional networking and career development.