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Your 10-step Guide to Better Data Collection & Management
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Global data centers
12
Pre-built integrations
125
+
Countries served
80
+
Data management with complete peace of mind and compliance
Data control
- Manage the unique zero- and first-party data collected from all meaningful entry points
- Provide responsive customer service with the ability to make changes to member accounts
- Create custom attributes that fit your unique use cases, capturing the data through actions or surveys
Enterprise-wide data integration
- Data syncing, exports and API connections optimize the availability of loyalty data to your other systems
- Over 125 pre-built connectors to the most popular technologies—ERP, Commerce, Marketing Automation, POS and more—plus a full API library
- Create regularly scheduled data feeds specifically to your data clean room, data lake or other enterprise systems
- Integrate your product or store data into your program
Global cloud-based infrastructure
- Hosting and storage across 12+ data centers on Microsoft Azure and AWS covering EMEA, the Americas, and APAC regions.
- Cloud-based infrastructure is designed to be highly available
- All servers and network devices have redundant components and multiple network paths to avoid single points of failure
- Production application servers are load balanced and replicated in near-real time to a peer data center within the same geographic region
- Single and multiple instance applications support enterprise requirements
Privacy and security
- Built-in support for key privacy initiatives like GDPR and CCPA
- Rigorous security measures at organizational, architectural, application and operational levels ensure your data, applications and infrastructure stay safe
- SOC 2 Type 2 certification for all 5 key principles as well as ISO 27001 certifications
Database backup and recovery
- While Advanced High Availability is the primary means to recover data, we provide a secondary data backup and recovery mechanism
- The backup cycle consists of daily full backups of 30 days and the past seven days of daily differential backups
- All the controls and encryption that apply to live customer data also apply to backups
