Industry Insiders

Brittany Catherman

Cinema Influencer

Solutions Engineer, Entertainment & Hospitality, Savantis

In this vertical specific interview, Al Lalani, Co-Founder of Annex Cloud chats with Brittany Catherman, Solutions Engineer, Entertainment & Hospitality at Savantis about the impact that social distancing has had in the theatre industry. Brittany shares strategies and examples of how theatres can prepare for the reopening of things. Plus, tips theatres can take for a digital transformation.

Melissa Boudreau

Cinema Influencer

Former VP of Sales & Marketing and Chief Marketing Officer- Emagine Entertainment and Founder of Bou Consulting

Brittany Catherman

Cinema Influencer

Solutions Engineer, Entertainment & Hospitality, Savantis

Melissa Boudreau, Founder of Bou Consulting and It Fits Bar, Brittany Catherman, Solutions Engineer at Savantis, and Al Lanlani, Co-Founder and Chief Strategist of Annex Cloud chat about the importance of loyalty management for cinemas. Melissa gives her input on how cinemas can enhance their interactions with loyal guests and continue to drive engagement with them. Learn about the various aspects of a robust loyalty program and how it can drive long-term growth for brands in the entertainment industry.

Mark Ross-Smith

Airline Influencer

CEO, Loyalty Data Co

There’s no doubt that airlines are synonymous with Loyalty & Rewards Programs. Many would say that they are loyal to their airline not because of service but because of the rewards and tear levels tied to their program.

In this Market Movers interview, Al Lalani, Co-Founder of Annex Cloud, chats with loyalty advocate Mark Ross-Smith, CEO of Loyalty Data Co and content writer at traveldatadaily.com, about the airline & travel industry, the impact of COVID-19 to the industry and best practices from the travel industry for designing your own loyalty & rewards program.

Maria Morais

Fashion Industry Influencer

Global Industry Principle, CX, SAP

In this interesting Industry Insiders video, Al Lalani, CEO of Annex Cloud, holds a highly informative discussion with Maria Morias, Global Industry Principle at SAP, on the game-changing role of SAP in boosting the Fashion industry during its shift to digitization caused due to the COVID 19 pandemic. The discussion also includes insights on how fashion industry brands can leverage loyalty and retention programs to derive improved results in the coming years.

Maria Morais

Beauty Industry Influencer

Global Industry Principle, CX, SAP

In this video, Al Lalani, CEO of Annex Cloud, and Maria Morias, Global Industry Principle at SAP, discuss how significant loyalty and retention are for brands in the beauty industry, especially in a post COVID world. The video also covers a detailed focus on the challenges & opportunities for beauty industry brands during COVID crisis, digital exploration in the beauty industry, and the innovations beauty brands can bring about in their loyalty programs to enhance engagement & experience.

Javier Flores

Commerce Industry Influencer

Customer Engagement and Commerce Industry Principal, SAP

This video includes an extremely informative discussion between Al Lalani, Co-Founder of Annex Cloud, and Javier Flores, Customer Engagement and Commerce Industry Principal at SAP, on how COVID 19 has impacted the consumer products industry and how CX technology can help businesses to tackle this situation in 2021. A part of this discussion also revolves around the importance of loyalty and retention for the current commerce industry.

Jonathan Burdette

B2B Industry Influencer

Global Industry Principal, SAP

Listen in as Jeff Herrera, CMO at Annex Cloud, Al Lalani, Co-Founder at Annex Cloud, and Jonathan Burdette, Global Industry Principal at SAP, discuss the importance of loyalty management and customer retention in an environment that is rapidly evolving due to multiple external factors.