Annex Cloud API Documentation | Developers Guide

At Annex Cloud, every component in our Retention Marketing Platform is built using a robust set of RESTful APIs. Whether you need to build custom extensions on top of our platform or for integrating with the world's leading technology platforms, you will find a rich set of APIs for all key objects and methods.

Customer Loyalty

Loyalty marketing builds regular engagement opportunities throughout the customer lifecycle which strengthens relationships, wards off competitive offers, and increases customer lifetime value. Use these APIs for Users, Program Level Data, Actions, Rewards, Products, Segmentation, and Gamification.

Multi-Point Bucket

Multi-Point Bucket is the ability to set multiple buckets for actions, rewards, and tiers. A user can now earn multiple ‘Point Entities’ upon performing and action. Use these APIs for Products, Tiers, Rewards, Points, and Orders

Refer A Friend

Referral Marketing creates a channel for your customers to share your brand with their friends and family. Use these APIs for Users, Referrals, Status, and Rewards

Ratings & Reviews

Ratings and Reviews offers a way to solicit, collect, and display authentic customer opinions about your products and brands. Use these APIs for Reviews, Content, and Forms

Questions & Answers

Questions and Answers gives your shoppers the ability to instantly ask anyone--from product experts to fellow consumers--questions about your products. Use the APIs for Users, Products, Questions, and Status

Visual Commerce

Visual Commerce creates the channels companies need to not only collect and utilize the pictures customers are taking, but also to influence the creation of this content and encourage customers to share more . Use these APIs for Users, Content, Shares, and Revenue

Registration as a Service

Login credentials are a necessary component of Customer Loyalty and native identity services makes adding login easy. Add full Registration as a Service to your site or enhance your existing registration process with Social Login or Single Sign-On.

General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) define that consumers/data subjects have the right to view, update, extract and delete data that controllers and businesses have saved on them. When a consumer/data subject exercises their rights, they create a data request. Use these APIs for Site and User details.

Incentive Engine Management

The Incentive Engine helps create rewards that can be used as marketing incentives by businesses either within loyalty programs or without loyalty programs. The benefits of these types of incentives could include a certain percentage off on the purchase or a specific amount discount. Annex Cloud’s Incentive Engine offers two types of redemptions - Full and Partial.