Put Your Customers First and Let them Do the Talking. Get Your Guide on How to Build an Advocacy Growth Engine.

Get 250% More Spend from Your Customers

Customers who interact with a brand in addition to transacting spend 250%+ more than those who only transact. Customers interacting on social channels, sharing their reviews and pictures of their experiences, are strengthening their bond with your brand, plus they’re encouraging others to try your brand.

Loyalty with social and behavioral tracking allows you to connect at every touchpoint from the first time someone is introduced to your brand.

Engage Customers by Recognizing and Rewarding their Engagement

Social Loyalty

Drive early-stage customer engagement by encouraging customers to engage via their social channels.

Encourage your best customers to reinforce their positive experiences with others.

Encourage your best customers to reinforce their positive experiences with others.

Turn Churn into Lasting Customer Loyalty

Create brand advocates by offering incentives to customers for referring friends.

Engaging Customers
Engage Customers After They Purchase
Turning Customers

Behavioral loyalty offers a solution to collect, store, and review customer behavioral data. You can easily track trends and identify opportunities to proactively incentivize customers to take action. For example, customers are frequently buying a product but aren’t returning to write a review, even with a well-timed review solicitation email. Offering loyalty points for writing a review draws customers back and significantly increases review submission rates.

Behavioral Loyalty Actions

Whether you want to proactively reward customers for taking action or just keep an eye on your customer’s behavior, you can review numerous customer data points in a single dashboard.

  • Writing Reviews
  • Answering Fellow Customers’ Questions
  • Creating an Account
  • Signing Up for Your Newsletter
  • Filling out Account Profile Data
  • Attending Events
  • Customer Behaviors Tailored to Your Business
Recruitment Awareness

Read how Skis.com was able to significantly boost site traffic and increase customer engagement with Annex Cloud’s Rating & Reviews, Questions & Answers, and content solutions. Read now

Social Loyalty

Quantify your social media marketing efforts by tying revenue-based KPIs to your social media numbers. Social Loyalty helps you better understand how social media engagement is impacting your bottom line. Unearth insights such as, the lifetime value of customers who are connected through Facebook vs. customers who aren’t. And, discover what social media engagement you need to encourage to boost conversion and revenue.

Social Loyalty Section
Social Advocacy

Learn how behavioral loyalty can help you reduce early churn rates

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See Loyalty in Action

Be inspired with endless ways to make every customer interaction rewarding.

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We Can Help

Let's explore how loyalty can help you become one of your customers' most beloved brands.

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