Get 250% More Spend from Your Customers
Customers who interact with a brand in addition to transacting spend 250%+ more than those who only transact. Customers interacting on social channels, sharing their reviews and pictures of their experiences, are strengthening their bond with your brand, plus they’re encouraging others to try your brand.
Loyalty with social and behavioral tracking allows you to connect at every touchpoint from the first time someone is introduced to your brand.
Drive early-stage customer engagement by encouraging customers to engage via their social channels.
Encourage your best customers to reinforce their positive experiences with others.
Create brand advocates by offering incentives to customers for referring friends.
Behavioral loyalty offers a solution to collect, store, and review customer behavioral data. You can easily track trends and identify opportunities to proactively incentivize customers to take action. For example, customers are frequently buying a product but aren’t returning to write a review, even with a well-timed review solicitation email. Offering loyalty points for writing a review draws customers back and significantly increases review submission rates.
Whether you want to proactively reward customers for taking action or just keep an eye on your customer’s behavior, you can review numerous customer data points in a single dashboard.
Read how E-Cigarette Retailer boosts engagement and retention with Customer Loyalty, with a reward redemption rate that’s 4 times the industry average. Read now
Quantify your social media marketing efforts by tying revenue-based KPIs to your social media numbers. Social Loyalty helps you better understand how social media engagement is impacting your bottom line. Unearth insights such as, the lifetime value of customers who are connected through Facebook vs. customers who aren’t. And, discover what social media engagement you need to encourage to boost conversion and revenue.
Be inspired with endless ways to make every customer interaction rewarding.
Let’s find the right program for your brand.