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9 Loyalty KPIs to Drive Growth
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Of members refer
%
Half of your loyalty members will refer others to you.
More likely to refer
X
Loyalty members are 4X more likely to refer others.
Higher CLV
%
Referred customers have a 25% higher CLV.
The best referrals happen when sharing is simple and seamless.
Your customers want to feel valued for spreading the word.
Turn happy customers into a powerful network of brand advocates—fueling ongoing growth and engagement.