A powerful combination of a dedicated customer success team and intuitive, easy to use loyalty dashboards makes program management a breeze.

Your customer success manager will work with you to define your loyalty structure, outline your loyalty actions and campaigns, and integrate a Customer Reward Redemption process that works for your goals and your team needs. Meanwhile, intuitive dashboards give your team a way to work independently, make adjustments to your program, and track program management whenever they need to.

Three Phases of Program Management

Reward Structure

Define Your Reward Structure:

  • Points Based
  • Levels
  • Tiered
  • Badged
Reward Structure

Outline Loyalty Actions, Events, and Campaigns:

  • Number of Points a Customer Earns Per Purchase
  • Special Event Campaigns
  • Advocacy Reward Opportunities
Reward Structure

Manage Customer Reward Redemption:

  • Online Reward Redemption via Checkout Integration or Reward Code
  • In-Store Reward Redemption Process
  • Reward Redemption Through 3rd Parties

Complete Access to Loyalty Program Management

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Track Loyalty Points for Individual Customers or In Aggregate

Monitor Reward Redemption for Individual Customers or In Aggregate

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Schedule and Update Loyalty Campaigns

Empower Customer Service to Handle Customer Loyalty Inquiries

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