Industry Analysts & Advisors

Read the latest studies and reports from the world's best-known business analysts.

Annex Cloud Earned Higest Possible Scores

Annex Cloud Earned Highest Possible Scores in 15 criteria in The Forrester Wave™: Loyalty Solutions, Q2 2021 report:

Loyalty Management
User Experience
Execution and Innovation Roadmap
Integration and Partnerships
Company Performance

With deployments in over 50 countries, enterprise brands leverage Annex Cloud's technology, strategic expertise and expansive partner ecosystem to design and deliver hyper-personalized customer experiences at every digital touchpoint.

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Gartner features Annex Cloud in 2019 Cool Vendor Report

Annex Cloud is recognized for its Loyalty Management Program as loyalty plays in driving revenue per user (RPU), increasing average order value (AOV) and repeat transaction frequency, and most importantly, retaining loyal and very valuable customers.

Forrester Now Tech: Loyalty Marketing Q4 2020 Report

Annex Cloud is featured in the apex position for customer loyalty solutions in Forrester’s recent loyalty report. Annex Cloud Loyalty program is positioned on two crucial parameters – market presence and functionality.

Customer Retention and Marketing Strategy in 2020 - An Analyst Perspective

In the Market Movers Video featuring discussion with Emily Collins, Interim Research Director, Forrester we talk about the impact of COVID-19 and how non-essential brands can compete in the market, tactics for reacquiring your customers, the ‘buy now, pay later’ trend and delivering value to your customers without discounting.

Annex Cloud Wins Best in Class in Technology at 2019 Customer Expo

Annex Cloud honored for the premiere association for customer loyalty, as the Best in Class in the Technology Category for 2019!