Annex Cloud Social Comments solution enables website users to engage with each other as well as the brand to form an active community. Additionally, it also helps in boosting the brand SEO value through engaged audiences.
Social Comments feature is engaging and easy to use. Users can interact with other users and the brand by adding comments to the website.
Comments are posted by users in the comment box using a rich-text editor that allows text messages as well as emoticons.
Before submitting a comment, they are required to sign in via their social media accounts or create and use an Annex Cloud account. A user can also choose to post a comment as Guest without logging in.
Once the comments are posted, moderator(s) are notified about a newly posted comment so that it can be approved or disapproved.
After the moderator approves the comment, the user receives a notification and the comment is made live on the website.
A user can also reply to existing comments.