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Annex Cloud Social Comments solution enables website users to engage with each other as well as the brand to form an active community. Additionally, it also helps in boosting the brand SEO value through engaged audiences.
Social Comments feature is engaging and easy to use. Users can interact with other users and the brand by adding comments to the website.
Here’s how it works:
Comment Posting:
Comments are posted by users in the comment box using a rich-text editor that allows text messages as well as emoticons.
Admin Moderation:
Once the comments are posted, moderator(s) are notified about a newly posted comment so that it can be approved or disapproved.
Published Comment:
After the moderator approves the comment, the user receives a notification and the comment is made live on the website.
User Reply:
A user can also reply to existing comments.
