10 Benefits of Implementing a Customer Loyalty Program
Currently in the US, there are 3.3 billion loyalty memberships, says a report by Accenture. The report also confirmed that 90% of the companies have some sort or variation of…
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Top 10 Loyalty Trends and Predictions for 2022
The last two years have seen dramatic and significant changes in consumer behavior caused by the pandemic’s disruption,…
Customer Data Types and Privacy-friendly Collection Tips
Your brand growth strategy depends on having accurate and timely customer data. In fact, data is the new…
Loyalty By the Numbers: Top 63 Customer Retention Statistics for 2022
Companies Need Loyalty More Than Ever Let’s face it, getting a decent night’s rest these days is tough….
5 Action Series Campaigns to Win the Hearts and Wallets of Your Customers
Loyalty campaigns are created to encourage your customers to engage with your brand and motivate them to shop…
9 Loyalty KPIs to Drive Growth
Loyalty programs allow organizations to track, monitor and change customer behavior. Here are nine key performance indicators to…
5 Great Ways to Burn Points and Engage Customers
Did you know 84% of customers stick to brands that offer loyalty programs? The NielsonIQ study confirms it….
7 Essential Loyalty Program Communications to Maximize Participation
A lot goes into a really effective loyalty program. Once you have the strategy, design, and financials planned…
Marketers Struggle to Prove & Measure Marketing ROI
While return on investment is a powerful metric, only few marketers are able to measure it well. ROI…
Amplifying Emotional Loyalty Through Customer Capitalism
What do great leaders and companies have in common? “Great companies help people lead great lives-they are a…
Reasons Online Reviews are Important for your Business
Having easy access to online reviews has radically changed the way customers purchase online. No matter which industry…
Customer Experience—Taking It Personal
We all know how significant customer experience is and how it’s the most important factor that influences purchase…
Use Social Commerce to Grow Your Business & Boost Retention
Since the pandemic, customers are fast switching to online mode of shopping. Various factors like value for money,…
Online Shopping Continues to See Massive Growth as Customer Behavior Shifts
Gone are the days when people would stand in snaking queues to pay for their shopping. Customer shopping…
Pioneering in the Era of Social Interactions
In the 4th century, the great baths were prominent and undoubtedly one of the most cherished parts of…
5 Effective Social Media Contest Ideas to Increase Engagement
In order to thrive in a competitive landscape, businesses need engaged customers. Shoppers who engage with a brand…