User Generated Content Cloud


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Challenge

With seemingly limitless product and service choices, customers consistently turn to research to make purchase decisions. With customers coming from numerous backgrounds it’s impossible to account for every customer's questions, concerns, and what type of content will influence their choice the most. And if customers can’t find what they’re looking for on your website, they will look elsewhere. Without a designated channel, brands, companies, and retailers are limited in their ability to control the types of content potential customers will see.

Solution

User Generated Content creates a channel to solicit and collect valuable pictures, reviews, questions, and answers from current customers. User generated content addresses customer concerns, offers a channel to ask questions and get answers from reliable sources, and offers inspiring pictures at the moment of purchase to increase conversion and boost customer satisfaction.

Solution

User Generated Content creates a channel to solicit and collect valuable pictures, reviews, questions, and answers from current customers. User generated content addresses customer concerns, offers a channel to ask questions and get answers from reliable sources, and offers inspiring pictures at the moment of purchase to increase conversion and boost customer satisfaction.