Learn how Annex Cloud enables your Customers to be more loyal to your products and brand

End-to-End Loyalty Software

  • nu-skin
  • shaklee
  • toyota

Full online, in-store, mobile, social and behavioral loyalty capability. Engage your customers and motivate them to choose your brand no matter where they are purchasing, connecting or interacting with your brand.

Customizable loyalty actions and native Referral Marketing and User Generated Content solutions create opportunities to reward customers throughout their relationship with your brand. This builds emotional loyalty and dramatically increases customer retention rates.



Implementation Process & Experience Driven Strategy

Goal Alignment


Goal alignment workshops are conducted with the senior management and relevant business teams to align on each team’s strategic objectives.

Discover


In the discovery phase the Customer Success team gains a thorough understanding of your customers, processes, marketing strategy, and industry landscape.

Define


The Customer Success team works closely with your client to define KPIs, ownership, and map the customer ideal experience.

Design


Once the team has established a solid foundation, they work to design a loyalty program suited to your client’s needs.

Deliver


The Customer Success team delivers thorough documentation covering the program, business processes, marketing, technology, and program management.

Customer Success not just Customer Service

Dedicated
Support Team

Dedicated Customer Success Manager

Dedicated Implementation Manager

Creative Team with Full Design Support

Ongoing
Consultation

Monthly Meetings (or more frequent upon request)

Performace Reviews/QBRs

Post Lunch and Ongoing UATs

Monthly (ongoing) UATs and Best Practices

Annex Cloud
SAP’s Preferred Loyalty Solution

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