Put Your Customers First and Let them Do the Talking. Get Your Guide on How to Build an Advocacy Growth Engine.
Leverage Refer a Friend Benefits To Significantly Expand Your Customer Base With Quality Referrals
Your loyal customers’ social networks are filled with more potential customers. Refer a Friend enables you to tap into these communities and connect with highly qualified shoppers who are more likely to convert into paying customers.
Refer a Friend Benefits For Clients & Customers:
Client Benefit:
- Your power users do the heavy lifting for you, grow your brand through your loyal customers
- Organically drive new users to your website
- Completely customized experiences mesh with your brand
- Increase brand awareness organically
- Advanced analytics help you understand user behavior and optimize for the best experience
- You have complete control, we will build your Refer-a-Friend product to best fit your needs
- A dedicated team and resources to utilize your integration as best as possible
Customer Benefit:
- Ability to share with friends and earn discounts, credit, or rewards
- Share your love for the brand and get friends involved
- Get multiple rewards for multiple shares
- Sharing in a way that works for them, whether that’s via social media, email, text or even in-person
Approaches To Maximizing Refer a Friend Program Performance:
Maximizing the performance of a Refer a Friend program involves marketing the program. We’ve shared some of our best tips for marketing your program, but your customers success manager will work with you to design a strategy that works best for you.
Email Marketing Campaigns: dedicated referral email, recruitment, reward reminders and expiration emails
CTA’s in standard marketing emails: welcome, order confirmation, review solicitation, newsletter sign up
Additional CTA’s across the site: Order Confirmation, My Account, Top Header
Promoted Post on Social Media
