The needs of B2B businesses and clients you serve vary widely, but one thing holds true for the majority of B2B companies, the purchase choices your customers make aren’t tied to an emotional investment in your brand. You need a strategy to keep your brand at the top of mind and stay connect with your customers.
Omni-Channel Loyalty for B2B companies offers the flexibility to choose the solutions that work best for your needs. Full omni-channel functionality ensures you can design an app that works for both in-store purchases and online purchases.
If you have brick-and-mortar establishments, ensure your customers can collect and redeem their loyalty points with seamless POS integrations.
Seamlessly build loyalty into your website. Integrate your loyalty program into the checkout process, create dedicated loyalty profiles to show customers their standing, and utilize loyalty CTAs across your website to incentivize participation.
Ensure your relationship with customers extends beyond an individual. Create team loyalty profiles to make sure when your point of contact switches jobs, your channels of communication stay in-tact.