Bringing it all to life

Services that ensure your program is a great success.

Demo Loyalty Experience Platform

Program
Management

Enablement &
Platform Training

Loyalty Strategy &
Program Design

Analytics

Marketing
Services

Creative
Services

Rewards
Strategy

Tech & Web
Development

Annex Cloud Loyalty Success Services

Annex Cloud Loyalty Experience Solution

Marketing Services

Creative Services

Rewards Strategy

Tech & Web Development

Program Management

Enablement &
Platform Training

Loyalty Strategy & Program Design

Advanced Analytics

Loyalty is ever evolving. Our proven, ongoing process, delivers
partnership with exceptional results to each client.

Kickoff >

Implementation >

Optimization >

Ongoing Consultation >

Loyalty is ever evolving. Our proven, ongoing process, delivers partnership with exceptional results to each client.

Program Management

Before your contract is signed through implementation and ongoing, our program management team is with you supporting all your needs. We have the expertise, technology and dedicated team to help you reach your growth goals, regardless of how complex or aggressive they may be.

Enablement & Platform Training

Our enablement and training services are custom designed to ensure your entire organization is ready to launch a successful loyalty program. We offer a full suite of training, consulting and technical enablement services.

Documentation:

Best practices
Wire frames
Products
APIs
Campaign
Integration
Process
Reporting

Loyalty Training Competencies:

Reporting
Dashboard
Marketing best practice

Internal Teams Training:

Marketing
IT
Customer service
Finance

Strategy & Program Design

Whether building a new program or refreshing an existing one – our expert loyalty strategists will analyze your business and your customers, partnering with you to develop a custom solution that will change behavior and motivate customers to reach your growth goals. Together we will develop a customer centric, brand intensifying solution, that engages your customers across all channels for maximum impact and profitability. Annex Cloud has a proven approach to developing strategy and program design.

Onboarding Services

Goal alignment
Discovery
Strategy definition
Program design
Solution delivery

Ongoing Services

Program strategy
Research & analysis
ROI + liability

Creative Services

Our performance led design and creative services bring together art, analytics, loyalty best practices and principles to ensure you get personal with every customer. Leveraging your branding, we work as an extension of your organization ensuring loyalty is integrated throughout.

Program user experience

Digital marketing
Offline & ongoing creative
Copywriting
Program branding

Rewards Strategy

Motivate your customers with valuable rewards and incentives that drive repeat purchases.

Rewards are a critical part of your loyalty strategy. It’s the rewards that motivate customers to change their behavior. Your reward selection needs to be relevant and meaningful to each of your customers. Annex Cloud Rewards Specialists work with you, survey your customers and track redemption behavior to ensure your reward offering is always as motivating and fresh as possible.

Marketing Services

New program activation
Lapsed member strategies
Next best offer strategies
Churn prevention strategies
Campaigns around rewards redemption
Post redemption

All the pertinent communications, or the personalized strategies based on the members transactions and interactions within the program, the Annex Cloud Marketing Services team is here to help. Our team will support from planning through execution, testing, analyzing results, and refining.

Technology & Web
Development

Technology Services
Annex Cloud has a full technology services team. They are here to help as much or as little as you need to ensure a smooth, swift implementation, by streamlining the integration process.

Web Development Services
Whether you need web development support or a mobile app, our team is here to build your loyalty program, using your brand assets to ensure your loyalty experience fully aligns with your brand experience. Our team can support web development, mobile app, or even a digital community.

Built for Your Industry and Your Customers

Healthcare

B2B

Retail

Fashion

Manufacturers

Telecom

Sports

Education

Oil & Gas

Grocery

Non-Profit

Automotive

Sales

Travel

Media

Cinema

Public

Financial services

Insights & Expertise

Whitepaper

Creating a Loyalty Program that Drives Value

Learn More >

Video

6 Steps to a Successful Launch of a Loyalty Program

Learn More >

Video

Leverage Critical Data in Golden Records to Help Drive Customer loyalty

Learn More >

Blog

Why the one thing you need in 2021 is loyalty

Learn More >

Blog

Together, SUCCESS!

Learn More >

Video

Top 10 Ways to Make Your Loyalty Program Experiential

Learn More >

See Loyalty in Action

Be inspired with endless ways to make every customer interaction rewarding.

GET A DEMO

We Can Help

Let's explore how loyalty can help you become one of your customers' most beloved brands.

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Bringing it all to life

Annex Cloud Loyalty Success Services

Annex Cloud Loyalty Experience Solution

Loyalty is ever evolving. Our proven, ongoing process, delivers partnership with exceptional results to each client.

Loyalty is ever evolving. Our proven, ongoing process, delivers partnership with exceptional results to each client.

Program Management

Enablement & Platform Training

Strategy & Program Design

Creative Services

Rewards Strategy

Marketing Services

Technology & Web Development

Built for Your Industry and Your Customers

Insights & Expertise

See Loyalty in Action

We Can Help

Loyalty is ever evolving. Our proven, ongoing process, delivers
partnership with exceptional results to each client.

Technology & Web
Development