Full online, in-store, mobile, social and behavioral loyalty capability. Engage your customers and motivate them to choose your brand no matter where they are purchasing, connecting or interacting with your brand.
Customizable loyalty actions and native Referral Marketing and User Generated Content solutions create opportunities to reward customers throughout their relationship with your brand. This builds emotional loyalty and dramatically increases customer retention rates.
Boost customer retention, increase repeat purchase rates, and cultivate more resilient customer relationships.
Integrates with Episerver Commerce and Marketing Platforms.
Referral Marketing and User Generated Content solutions complement the loyalty platform by building customer advocacy and delivering valuable customer content.
B2B loyalty programs offer the flexibility companies need to serve their clients, reduce churn, and increase the ROI of their marketing dollars.
Increase customer lifetime value today
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About B2B Customer Loyalty
Configurable Rewards Management Structure
Reward individual purchaser or a team
Rewards Designed for B2B Buyer
Invoice Deductions, Ancillary Services, Experiential Office Rewards, Office Products, Office Treats
Integrations in all Communication Channels
The ability to adapt loyalty marketing to B2B's non-linear communication channels, and communicate with wide variety of stakeholders across your team and distributors, affiliates, and partners.
Configurable Loyalty Actions
Reward your customers for things like renewals, acting as a reference, participating in customer surveys, engaging with their account managers, and interviewing for marketing content.
Goal alignment workshops are conducted with the senior management and relevant business teams to align on each team’s strategic objectives.
In the discovery phase the Customer Success team gains a thorough understanding of your customers, processes, marketing strategy, and industry landscape.
The Customer Success team works closely with your client to define KPIs, ownership, and map the customer ideal experience.
Once the team has established a solid foundation, they work to design a loyalty program suited to your client’s needs.
The Customer Success team delivers thorough documentation covering the program, business processes, marketing, technology, and program management.