Overview

Data privacy regulations are complex, vary from country to country, and impose stringent requirements. When choosing a SaaS solution , businesses should select one that enables customers to comply with their data protection obligations and protect the privacy of their data. With Annex Cloud, you gain leading privacy functionality and practices that enable you to meet your privacy obligations.

Robust Privacy Program

Annex Cloud founded our privacy program on strict policies and procedures regarding access to and the use, disclosure, and transfer of customer data. The core of our privacy program is that Annex Cloud employees do not access, use, disclose, or transfer customer data unless it is in accordance with a contractual agreement or at the direction of the customer.

As data protection issues and global laws continue to evolve and become increasingly complex, Annex Cloud understands the importance of a privacy program The Annex Cloud Privacy and Compliance team, led by our Head of Information Security , manages the privacy program and monitors its effectiveness. He is responsible for:

  • . Formulating, maintaining, and updating our internal privacy policies, procedures, and tools to protect the privacy of personal data handled by employees and partners on behalf of Annex Cloud
  • .Monitoring compliance with our customer-facing privacy policies, which are audited annually by a third party
  • .Ensuring that privacy commitments made to our customers, partners, and employees are met
  • .Maintaining our certifications
  • .Monitoring changing data privacy laws across the globe, and making necessary updates and modifications to our privacy program

Privacy and data protection require year-round vigilance, and we’re strongly committed to protecting the personal data of our customers and employees.

Review our privacy policy to learn more about how we manage and protect our customers’ information.

Privacy by Design

We’ve embedded a holistic privacy program into our services, from initial design through release. This program, built on our philosophy of Privacy by Design, guides how we develop products and operate our services.

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Data Transparency

We provide transparency into the geographical regions where our customers’ data is stored and processed.

Global Privacy

Global Data Privacy

Annex Cloud and our customers must comply with various global privacy laws and regulations. Common privacy principles throughout jurisdictions include notice, choice, access, use, disclosure, and security. Our application is designed to allow you to achieve differentiated configurations so you can meet your country’s specific laws.

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EU Data Privacy

The EU data privacy landscape has changed significantly due to the General Data Protection Regulation (GDPR), which took effect on May 25, 2018. The GDPR has harmonized the patchwork of data protection laws in Europe. Annex Cloud is confident that we can continue to process our customers’ personal data in alignment with the GDPR, and we are monitoring guidance that EU supervisory authorities issue on the subject. If any changes are required, we will move quickly to address them.

Annex Cloud evaluated GDPR requirements and evaluated our numerous privacy and security practices to ensure compliance with the GDPR from day one.


California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act of 2018 (CCPA) took effect on January 1, 2020. Annex Cloud reviewed all its Privacy APIs and processes to ensure compliance and is confident that we can continue to process our customers data in alignment with the CCPA, while continuing to monitor guidance by supervisory authorities and move quickly if any changes are required.