Strategic Advantages and a Playbook to Improve Customer Retention

by Natasha Ambavle |

Strategic Advantages and a Playbook to Improve Customer Retention

Imagine collecting seashells from the shore, putting them in your beach bag, then returning home to find the bag was torn, and you were left with nothing! As a company, if you have faced a similar predicament of securing new customers through expensive marketing strategies and failing to retain them, you’ve wasted important time and … Read more

Fundamental Strategies to Reduce Churn Rate

Brands invest heavily in customer acquisition, expecting and anticipating that these newly acquired customers will have a high customer lifetime value and remain associated with the brand for a long time. But customer churn is as inevitable and unpredictable as the stock market. According to a study by Kolsky, “1 in 26 unhappy customers will … Read more

Retain Your Most Valuable Customers with Loyalty Rewards Program

retain your most valuable customers

Modern customers are more likely to switch brands if they don’t experience exceptional customer service. It’s critical for businesses these days to double down on their marketing efforts to surprise and delight customers. In order to make your most valuable customers keep buying from you, it’s important to reward them for their loyalty. So what … Read more

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