How Questions and Answers Will Boost Your eCommerce Strategy

by Grace Miller |

How Questions and Answers Will Boost Your eCommerce Strategy

questions and answers

Are you investing time in your Questions and Answers? Unfortunately many in retail overlook it, but let us tell you why they’re wrong. The best ecommerce brands use every channel possible when it comes to communicating with their customers. That’s because in order to compete with the Amazons and Walmarts of the world, businesses must … Read more

Looking for an Answer: Incentivizing Customers to Contribute to Your Questions & Answers Platform

questions and answers

When you have a Questions and Answers platform on your site, it’s worthless unless you actually get people to, well, answer the questions. Over 50% of millennials utilize user-generated content (UGC) to inform their purchase decisions about major electronics, cars, major appliances, and more. Furthermore, UGC like Questions and Answers or Ratings and Reviews is … Read more

Q&A: Increase Customer Engagement With Multiple Answer Sources For Authenticity

Questions and Answers

Retailers and manufacturers are adopting Questions and Answers (Q&A) software because they see a huge increase in product- and company-related questions coming from their customers. Q&A increases conversions by allowing your product experts to provide instant answers to questioning customers.  Unlike traditional customer service, Q&A provides a display of product knowledge offering instant gratification and … Read more

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