7 Ways to Surprise & Delight Your Customers in 2022

by Sean Ogino |

7 Ways to Surprise & Delight Your Customers in 2022

surprise & delight

You’ve implemented a great loyalty program, your rewards program is converting quicker than you can imagine, but you’re trying to think of that little extra special something to give to your customers in 2019. Lucky for you, we have just the thing. The perfect way to send your customers a bonus for taking loyal actions … Read more

The Importance of Emotional Loyalty

emotional loyalty

When we think of traditional customer loyalty, we think of the points-for-purchase rewards model. We think to ourselves “How many points do I need to can earn this item?” Many brands limit themselves to rational or transactional loyalty as opposed to emotional loyalty. Purchasers make decisions based on logical decision-making and economic incentives like rewards … Read more

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