Online Shopping Continues to See Massive Growth as Customer Behavior Shifts

by Bistriti Poddar |

Online Shopping Continues to See Massive Growth as Customer Behavior Shifts

Online-Shopping

Gone are the days when people would stand in snaking queues to pay for their shopping. Customer shopping online has expanded substantially across many categories. Consumers’ desire to shop online is increasing, especially in the categories of necessities and home entertainment. Essentials such as over-the-counter (OTC) medicine, groceries, household goods, and personal-care products are among … Read more

Online Shopping Shifts into Second Gear

When working at a retail store a couple of years ago, I was amazed when my boss informed me that in the near future my job would be non-existent. Instead, our jobs would be replaced with desks and headsets, working with customers from the comforts of an office instead of in store. He explained that … Read more

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