Mobile is the Driver of Customer Retention and Loyalty

by Bistriti Poddar |

Mobile is the Driver of Customer Retention and Loyalty

May 10, 2022June 15, 2020 by Bistriti Poddar

What’s the most powerful indicator of your brand’s performance? Customer loyalty! It’s a vital prerequisite for the success of your business and there are no two ways about it. It’s been proven by study after study that it is far more profitable to keep your existing customers than having to attract and acquire new ones. … Read more

connect with customers customer experience customer loyalty customer retention mobile mobile apps mobile experience mobile use understanding customers

Customer Loyalty Trends: the Growth of mCommerce

May 12, 2022May 2, 2019 by Grace Miller

The trends toward mobile commerce are skyrocketing. Everything we buy, plane tickets, groceries, and fashions are all available at your fingertips. Way too often I’ve been in the gas station around the corner and realized I left my wallet a block away. Before this would have been embarrassing as they canceled my transaction but with … Read more