Use Loyalty to Surprise and Delight your Customers in a Recession

by Bistriti Poddar |

Use Loyalty to Surprise and Delight your Customers in a Recession

surprise and delight your customers in a recession

The world has come to a virtual standstill and the impact of an impending recession is going to be far-reaching. Given the looming economic downturn, a compelling lesson to learn is that excellent customer service is critical to your success and can greatly impact your bottom line. In order to be relevant in such uncertain … Read more

How to Connect with Customers During an Economic Downturn

Connect with Customers during an economic downturn

Since the double dip recession of 2008/2012, many companies are finding themselves in troubled waters yet again. No two economic downturns are alike and hence it is important to understand the changing consumption patterns of your customers and fine-tune your engagement strategies accordingly. Against this crisis backdrop, most  brands, retailers and manufacturers are rigorously searching … Read more

Why Loyalty is your Best Asset During Periods of Market Unrest

Loyalty is your best asset during periods of market unrest

If you are a business that’s in it for the long haul, you need to be comfortable that at some point there will be a market downturn. Recessions are undeniable and only the most resilient businesses thrive in such difficult economic conditions. You need strategic thinking to navigate the waters of an economic slump. Customer … Read more

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