Engage and Retain your Most Valuable Customers with Content

by Bistriti Poddar |

Engage and Retain your Most Valuable Customers with Content

engage and retain

It is a well known fact that customers leave if they are poorly treated or if they don’t feel connected with your brand. Accenture finds that 52% of consumers substituted or stopped buying a brand due to poor customer service, resulting in roughly $1.6 trillion losses in the U.S. itself. The only way to prevent … Read more

Harness Customer Feedback To Improve Customer Retention

Harness-Customer-Feedback-To-Improve-Customer-Retention

According to research, almost 68% of customers leave a company because they feel nobody cares. We all know that customer behavior is evolving with time and scoring repeat purchases means continuously coming up with products that your customers really want. But how do you know what they actually want? Through customer feedback! It’s not a … Read more

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