Wie Fragen und Antworten Ihre eCommerce-Strategie stärken werden

von Grace Miller |

Wie Fragen und Antworten Ihre eCommerce-Strategie stärken werden

questions and answers

Are you investing time in your Questions and Answers? Unfortunately many in retail overlook it, but let us tell you why they’re wrong. The best ecommerce brands use every channel possible when it comes to communicating with their customers. That’s because in order to compete with the Amazons and Walmarts of the world, businesses must … Weiterlesen

Wie Sie Ihre Strategie für nutzergenerierte Inhalte maximieren können

user generated content

Whether it’s photos of restaurant dishes or product reviews on Amazon; customers are evangelizing and advertising for brands all the time, for free. User generated content represents the innumerable ways in which a customer interacts with your brand. Implementing a strong user generated content strategy helps your company build credibility with existing and potential customers … Weiterlesen

Q&A: Increase Customer Engagement With Multiple Answer Sources For Authenticity

Questions and Answers

Retailers and manufacturers are adopting Questions and Answers (Q&A) software because they see a huge increase in product- and company-related questions coming from their customers. Q&A increases conversions by allowing your product experts to provide instant answers to questioning customers.  Unlike traditional customer service, Q&A provides a display of product knowledge offering instant gratification and … Weiterlesen

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