Maximize Every Touchpoint in the Customer Journey

by Bistriti Poddar |

Maximize Every Touchpoint in the Customer Journey

maximize every touchpoint

As a brand if you’re looking to increase your revenue and improve your bottom line, you need to start thinking like your customer and analyze every step of their journey with you. Customer experience (CX) consulting firm Walker declared that customer experience will overtake price and product quality as the key brand differentiator by 2020. … Weiterlesen

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