Loyalty Reward Programs Is the Easiest Way to Grow Business

What is the Loyalty Rewards Program? When you purchase something from a brand, what are the chances you buy from it again? Well, there are many different factors for being loyal or not to the brand. If you purchase from the same store again, you probably have a strong reason to do it. The factors can be price, experience, intrinsic Read more…

Customer Journey Mapping Drives Loyalty

The customer journey does not end at the bottom of the sales funnel. Technically, the job of the sales team ends once the customer is converted. But building customer loyalty is way beyond that. Nurturing and converting the lead takes a fair amount of time. It requires a herculean effort to turn the customer into a loyal one. A loyal Read more…

Harness Customer Feedback To Improve Customer Retention

According to research, almost 68% of customers leave a company because they feel nobody cares. We all know that customer behavior is evolving with time and scoring repeat purchases means continuously coming up with products that your customers really want. But how do you know what they actually want? Through customer feedback! It’s not a growth hack, it’s what takes Read more...

Annex Cloud Brings Advanced Loyalty Solutions to Shopify Plus Certified App Program
by Bistriti Poddar | April 27, 2020 | Annex Cloud, Customer Loyalty, eCommerce, Shopify Plus, User Generated Content

Shopify Plus 7000 plus merchants can now seamlessly discover the best in class apps vetted and certified by Shopify Plus. The Shopify Plus Certified App Program is for developers who warranty product quality that aligns with advanced requirements of Shopify Plus merchants. Apps that merchants choose to work with, can not only impact a merchant’s bottom line but also have Read more…

Push your reviews to Google Product Ratings with Annex Cloud
by Ashley Price | January 22, 2020 | Ratings and Reviews, User Generated Content

Annex Cloud recently received approval from Google and is now listed as a Product Ratings Aggregator within Google’s Product Reviews. Reviews have been a key strategy for years and now Google has created a way to syndicate website reviews and Google reviews. Why is this important? Brands, manufacturers and merchants know that potential customers are much more likely to make Read more...

How Questions and Answers Will Boost Your eCommerce Strategy
by Kenn Kennedy | March 18, 2019 | Other, Questions and Answers, User Generated Content

  Are you investing time in your Questions and Answers? Unfortunately many in retail overlook it, but let us tell you why they’re wrong. The best ecommerce brands use every channel possible when it comes to communicating with their customers. That’s because in order to compete with the Amazons and Walmarts of the world, businesses must leverage their user generated Read more…