Loyalty By the Numbers: Top 63 Customer Retention Statistics for 2022

by Rohan Ahire |

Loyalty By the Numbers: Top 63 Customer Retention Statistics for 2022

Customer Loyalty Retention Strategies

Companies Need Loyalty More Than Ever Let’s face it, getting a decent night’s rest these days is tough. Chances are counting sheep doesn’t even work when you’re tossing and turning over lingering COVID, the war in Ukraine, soaring gas prices, inflation at a X-time high, and a recession threatening to strike any day. The silver … Read more

5 Great Ways to Burn Points and Engage Customers

Engage Customers

Did you know 84% of customers stick to brands that offer loyalty programs? The NielsonIQ study confirms it. The same research shows us that 66% of customers positively change their buying behavior when they shop and earn points. But we all know life happens, so busy customers can easily forget about their unused loyalty points. … Read more

What are e-commerce referral programs- A Guide

ecommerce-referral-programs

E-commerce referral programs are specifically designed by brands for their existing customer base. This program incentivizes and rewards customers for sending out referrals to bring new leads to the business. Most loyalty programs focus on the retention of customers to increase a business’s profitability. E-commerce referral programs target both retention and acquisition as they incentivize … Read more

How to Build Long-lasting Direct Sales Relationships with Loyalty

Direct Sales

The Direct Sellers Association (DSA) reports there were about 6.2 million Americans actively involved in direct sales or network marketing, at the end of 2020. Despite declining participation, the industry is still going strong with $40.1 billion in retail sales, 7.7 million direct sellers, and more than 41.6 million customers. Direct Sales Organizations Face Unique … Read more

How Fashion Brands Can Turn Heads in a Crowded Market

Loyalty Programs for Fashion Industry

Fashion brands are facing interesting times. The explosion of private-label brands and online marketplaces have made differentiation more important than ever. The phasing out of third-party cookies and fragmented customer data make it difficult to truly know customer preferences and deliver the personalized experiences today’s consumers crave. According to McKinsey, The State of Fashion 2021, … Read more

5 Best Tips to Leveraging a Customer Referral Program

Customer referral program helps brands gain the competitive edge

Leveraging a well-designed customer referral program helps brands gain the competitive edge when it comes to attracting quality referrals through existing customers. However, simply having such a program in place is of no use if it is not efficient enough to churn out referrals to meet your set goals. In this blog post, we will … Read more

The Most Remarkable Referral Incentive Ideas in 2021

referral-ideas

Perks and pay-offs are a great way to motivate loyal customers into sending more referrals, be it a free month of subscription, discounts, or gifting any item of value and importance. Referral incentives are a proven way to give customers a reason to share brand love and refer more people in their inner circle. A … Read more

How Referral Reward Programs Can Drive Engagement and Foster Growth

If you are unclear about the scope and success rate of referral programs, here’s a fun fact – 88% of Americans say they would prefer to be incentivized or rewarded for sharing their product recommendations on their social media as well as to their family and friends. Purchase decisions are based on many factors, such … Read more

Customer Referrals – Strategic Advantages and Application

How often have you purchased something that your peers and family strongly recommended? Chances are that you have purchased such products, and quite often as well.  More often than you think, brands and companies rely on the patronage of their loyal customers to acquire new customers and expand the brand’s reach. This is precisely what Customer Referrals … Read more

The Most Successful Referral Program Examples

referral program

A referral program is a well planned, strategic way of involving loyal customers into brand advocacy, by rewarding every customer through incentives like discounts, subscriptions who makes a referral. Also known as the “Word Of Mouth” marketing, successful referral program help building a positive brand image and help promote trust-based marketing. A study shows 9 … Read more

How a Referral Tracking Software Can Improve Campaign Effectiveness

Referral Tracking Software

Trust is the central principle of all human relationships and even transactions; this is why brands always seek to build a relationship with their customer based upon the fundamentals of trust. Every marketing strategy and brand loyalty program is designed to build faith. It is also the primary reason for the success of referral marketing. … Read more

Boost Customer Acquisition by Having the Best Referral Program in Place

referrals

More often than not, businesses focus their efforts on acquiring new customers instead of investing in a referral program to drive repeat business and a steady stream of referrals. Word of mouth is a determining factor for 20-50% of purchasing decisions. B2B companies with referrals have a 70% higher conversion rate, and record 69% faster … Read more

Increase Customer Lifetime Value with Customer Retention Marketing

increase customer lifetime value with customer retention marketing

Retention in marketing is the need of the hour for every brand that wants long term profitability. Did you know that repeat customers spend 33% more than new customers? Retention in marketing focuses on getting repeat customers to engage and do higher value purchases with your brand. Retention is the new growth strategy because it’s … Read more

Customer Engagement Strategies in 2022

Customer Engagement

For any business to grow and flourish, it requires constant and unwavering support from its customers.  A one-time purchase isn’t enough to create a strong brand following, let alone continue in the market for a long time. To create a strong  brand identity and ensure maximum customer retention, brands need to engage with their customers … Read more

Why It’s Imperative to Combine Engagement & Loyalty—From Browser to Advocate

Browser to Advocate

Building loyal customers who are advocates for your brand will continue to grow your company’s bottom line for years. The key is to use your loyalty program to engage and inspire your customers to share their experiences across your ecosystem and in social media. Read through the journey below for the proof points you can’t ignore.   … Read more

bed-bath-beyound
Hydrafacial
Mackenzie-Childs
toyota
mizuno
Taylormade
en_USEN
[White Paper]
[White Paper]