Annex Cloud Announces Partnership With Klaviyo To Boost Email Marketing Campaigns Using Rich Loyalty Data
by Deepak Nautiyal | January 20, 2021 | Customer Engagement, customer journey, Customer Loyalty, Other

A leading customer loyalty and experience solutions company, Annex Cloud has announced its strategic partnership with leading email service provider Klaviyo. Annex Cloud integration with Klaviyo ESP will help brands to create & deliver rich and more powerful e-mail marketing communication to significantly boost customer engagement, sales and conversions. With infusion of rich, first party customer loyalty data into email Read more…

A Comprehensive Guide To Insurance Loyalty Programs
by Deepak Nautiyal | January 15, 2021 | Customer Advocacy, Customer Engagement, customer journey, Customer Lifetime Value, Customer Loyalty

Several critical challenges prevent insurance companies from effectively retaining their customers and reducing churn. Insurance loyalty programs bear the potential to help insurance companies gain the competitive advantage in an extremely competitive marketplace. Let’s explore in detail how modern insurance companies can overcome their challenges and boost customer retention with help of insurance loyalty programs. What is An Insurance Loyalty Read more…

5 Top Examples of a Well-Designed Cruise Loyalty Program
by Deepak Nautiyal | | Customer Engagement, Customer Lifetime Value, Customer Loyalty

A cruise loyalty program helps cruise industry companies to engage & retain their loyal customers via special enticing offers like special pricing, specialty dining, VIP lounge access, complimentary drinks and lots more. Let’s explore some of the best cruise loyalty programs to understand what makes them so enticing for the customers to consequently drive revenue for the cruise liner companies. Read more…

Annex Cloud Announces Strategic Partnership With Microsoft to Boost Customer Retention Capabilities For Microsoft Dynamics 365 Customers
by Deepak Nautiyal | January 14, 2021 | Customer Engagement, customer journey, Customer Lifetime Value, Customer Loyalty

A leading customer loyalty and experience solutions provider firm, Annex Cloud has announced its partnership with the reputed IT services company Microsoft. The integration between Annex Cloud and Microsoft is all set to help global clients to introduce & manage loyalty via their existing Microsoft Dynamics 365 business applications, predominantly comprising Marketing Automation, Commerce and CRM. Microsoft customers already leveraging Read more…

Looking to Reduce Churn? Know How Client Retention Works
by Bistriti Poddar | January 8, 2021 | Customer Engagement, Customer Lifetime Value, Customer Loyalty

Companies with high-quality products, top-notch service, and personalized user experiences don't just attract new clients, they retain their existing clients. Most loyal clients don't just buy one product or use a company's service once, they will come back time and time again. As a result, client retention increases the lifetime benefit of a company and increases profits. How Retention Supports a Read more...

Customer Service Statistics You Ought To Know
by Bistriti Poddar | | Customer Engagement, Customer Lifetime Value, Customer Loyalty

Customer experience is a key element to how your brand is perceived and drives customer loyalty. Surveys indicate that customers are likely to spend more money with companies that have great customer service. In today’s competitive marketplace, customers can easily turn to another company when one does not meet their expectations.  What Is Customer Service?  We first need to understand what customer Read more...