• Company Loyalty

Top 10 Loyalty Trends and Predictions for 2022

4 days ago
Grace Miller

The last two years have seen dramatic and significant changes in consumer behavior caused by the pandemic’s disruption, which in turn has had a…

  • Customer Loyalty

Customer Data Types and Privacy-friendly Collection Tips

Your brand growth strategy depends on having accurate and timely customer data. In fact, data is the new currency. The Economist compares data with…

3 weeks ago
  • Other

Loyalty By the Numbers: Top 63 Customer Retention Statistics for 2022

Companies Need Loyalty More Than Ever Let’s face it, getting a decent night’s rest these days is tough. Chances are counting sheep doesn’t even…

1 month ago
  • 1st Party Data
  • Customer Loyalty
  • eCommerce
  • Gamification

5 Action Series Campaigns to Win the Hearts and Wallets of Your Customers

Loyalty campaigns are created to encourage your customers to engage with your brand and motivate them to shop more. Loyalty members are always looking…

2 months ago
  • Customer Loyalty

9 Loyalty KPIs to Drive Growth

Loyalty programs allow organizations to track, monitor and change customer behavior. Here are nine key performance indicators to track and monitor. Watching these holistically…

2 months ago
  • Customer Engagement

5 Great Ways to Burn Points and Engage Customers

Did you know 84% of customers stick to brands that offer loyalty programs? The NielsonIQ study confirms it. The same research shows us that…

3 months ago
  • Customer Loyalty

7 Essential Loyalty Program Communications to Maximize Participation

A lot goes into a really effective loyalty program. Once you have the strategy, design, and financials planned out, the next important step is…

3 months ago
  • ROI

Marketers Struggle to Prove & Measure Marketing ROI

While return on investment is a powerful metric, only few marketers are able to measure it well. ROI is the most important metric that…

3 months ago
  • Emotional Loyalty

Amplifying Emotional Loyalty Through Customer Capitalism

What do great leaders and companies have in common? “Great companies help people lead great lives-they are a force for the good. Great leaders…

3 months ago
  • Customer Engagement

Reasons Online Reviews are Important for your Business

Having easy access to online reviews has radically changed the way customers purchase online. No matter which industry you are in, it’s pivotal to…

4 months ago
  • Customer Loyalty

Customer Experience—Taking It Personal

We all know how significant customer experience is and how it’s the most important factor that influences purchase decisions. We’ve been talking about customer…

4 months ago
  • Customer Engagement

Use Social Commerce to Grow Your Business & Boost Retention

Since the pandemic, customers are fast switching to online mode of shopping. Various factors like value for money, faster deliveries, convenience, flexible refunds and…

4 months ago
  • Customer Engagement

Online Shopping Continues to See Massive Growth as Customer Behavior Shifts

Gone are the days when people would stand in snaking queues to pay for their shopping. Customer shopping online has expanded substantially across many…

5 months ago
  • Social Interactions

Pioneering in the Era of Social Interactions

In the 4th century, the great baths were prominent and undoubtedly one of the most cherished parts of Roman culture. Symbolically it was a…

5 months ago
  • Customer Engagement

5 Effective Social Media Contest Ideas to Increase Engagement

In order to thrive in a competitive landscape, businesses need engaged customers. Shoppers who engage with a brand daily are 2x more likely to…

5 months ago