Collect more review content with a powerful solicitation engine.
Annex Cloud’s Ratings and Reviews platform offers a powerful solicitation engine comprised of a Smart Engagement Algorithm (SEA), in-email review capability, a native SDK, and native ESP integration all designed to make the solicitation process smarter and make it easier for your customers to write reviews. The time in which a review is solicited impacts the likelihood of a customer response. The SEA ensures you request reviews at an optimal time by factoring historical data, product type, and product category to determine when a review request should be sent. Reducing friction during the review writing process is also key to collecting content, in-email reviews and the native SDK make it easier for your customers to write reviews no matter what kind of device they’re using or where they are.