Enterprise Ratings & Reviews for IBM WebSphere Commerce
Customers trust fellow shoppers more than they trust brands when it comes to purchasing decisions.
As an IBM client, you can easily implement our Enterprise Ratings & Reviews for IBM WebSphere solution to enable your customers to share their experiences and opinions about a product, giving other site visitors a fresh perspective and trusted source to turn to when they have a question or want to learn more about your brand or a product.
Once your customers make a purchase, they receive an email asking them to write a review. After they submit a review, you have the option to screen and moderate the content.When the content is approved, the review is posted to product pages, category pages, and even search results to inform future customers. You also have the opportunity to use this valuable form of user generated content in marketing efforts such as email campaigns and ads.
By enabling your customers to share their thoughts about your products, you give your brand credibility, increase engagement, and strengthen customer relationships.
IBM and Annex Cloud have formed a partnership and have seamlessly integrated to provide Annex Cloud’s unified platform of Customer Loyalty and Advocate Marketing solutions to IBM clients.
Request a demo to learn more and get started with Enterprise Ratings & Reviews for IBM WebSphere Commerce.