Let’s Talk: Leveraging User Generated Content

  We’re really excited to bring back our “Let’s Talk” segment, where experts in marketing and loyalty come to discuss industry trends. This week, our Chief Strategist Al Lalani discusses best practices in user generated content. What are some practical strategies for optimizing your UGC? What do trends in peer recognition tell us? With 47% of the world’s top-performing brands Read more…

20 User Generated Content Marketing Statistics That Demonstrate Its Undeniable Power

In today’s digital age, your customers can become your best advocates through user-generated content marketing. The right user-generated content platform can help you utilize photos, videos, and other media from your customers to help your business thrive. Most consumers are happy to share a photo, give feedback or answer a few questions when provided with the right incentive. Building a Read more…

10 Capabilities to Look for in Your Questions and Answers Software
by Grace Miller | June 20, 2018 | Questions and Answers, User Generated Content

A good question and answer platform can have plenty of advantages. For instance, consumers who can quickly find answers to their questions are much less likely to abandon their carts. Consumers who read a well-built and well-maintained questions and answers section will also feel more confident in purchasing your product. In order to create such content, you’ll need the appropriate Read more…

5 Essential Benefits of Questions & Answers Platforms
by Grace Miller | May 16, 2018 | Questions and Answers, User Generated Content

In the age of remote consumerism, marketers have had to reshape their strategies in order to appeal to their customers. One such strategy is the renewed emphasis on a questions and answers platform. A Q&A platform can be composed entirely of questions from your customers, commonly asked questions, or a mixture thereof. The goal is to allow consumers to voice Read more…

The Hows and Whys of User Generated Content for Retail

User Generated Content (UGC) is one of the most highly successful marketing trends that has been adopted by brands in order to win customer attention. UGC answers the demand for fresh, honest content, while also helping retailers engage consumers on a more consistent basis. The concept of UGC for retailers is no different than it is for brands. UGC is Read more…