Kroger: the Grocery, Retail, and CPG Powerhouse
by Rachel Novosad | June 6, 2019 | Customer Loyalty

  When you think of mass retail powerhouses, behemoths like Walmart, Amazon, and Target tend to be top of mind, ubiquitously associated with everything from groceries, apparel, beauty and home goods. One name that might not pop up as readily? Kroger. Kroger is arguably America’s most underrated grocery store with an estimated 2,764 stores nationwide. Reporting $121.2 billion in sales at Read more…

Sugarfina Rewards Powered by Annex Cloud Earns Top Honors at Loyalty Awards
by Mark Stansbury | May 28, 2019 | Customer Loyalty, News & Events

Sugarfina and Annex Cloud took home the Best Customer Experience Strategy Award for 2019, which highlights some of the industry’s most innovative CX loyalty designs. These awards recognize brands that are driving customer loyalty forward and successfully navigating today’s complex and evolving landscape. Awards were given across a total of twelve categories, each representing a key tenet of a brand’s interactions Read more…

5 Tips for Launching your Customer Loyalty Program
by Bryanna Gallagher | May 17, 2019 | Customer Loyalty

  There are an estimated 4.38 billion internet users worldwide, that’s more than half the global population. A recent study by Forrester Data Consumer Technographics found that of those internet users, 72 percent belong to at least one customer loyalty program. With that many loyalty members out there, it is essential to have a strong loyalty program to promote your Read more…

How to Elevate Your Customer Loyalty Program
by Mark Stansbury | May 9, 2019 | Customer Loyalty, Omni-Channel

When it comes to customer loyalty and marketing for ecommerce, it’s crucial to stay on top of current trends. Simply having a plug-and-play loyalty program doesn’t do it anymore. It’s about creating a complete digital experience catered to your brand as well as your customers. But what can a retailer do to take their loyalty program to the next level? Read more…